Terms of Service

Terms of Service for Camporo

Welcome to Camporo!

Camporo (hereinafter referred to as the "Platform") is a web platform, accessible at www.camporo.eu, operated by Camporo, a simplified limited liability company.

The Platform facilitates the posting of ads by Landowners (as defined in Section 1.1) for Campers (as defined in Section 1.1) with user accounts ("Users"), allowing them, subject to certain profile and contact conditions, to create and publish ads online.
These Terms of Service ("Terms" or collectively the "Agreement") govern the relationship between Users and Camporo. By clicking "Sign Up for Camporo", Users acknowledge that they have read and accept to be bound by these Terms. If a user accesses the Platform on behalf of a company or another legal entity, they will still be subject to these Terms.

Article 1 – Registration on the Platform

1.1 Definitions
Ad: An online post containing information published on a dedicated page on the Platform by the Landowner.
Camper: Any User who wishes to rent a plot of land for camping.
Camping: The recreational activity of a Camper, involving the temporary use of a portable shelter for essential daily activities.
Landowner: Any user who posts an Ad on the Platform to rent out their land.
Land: Any private land to which the Landowner has full access.

1.2 Eligibility for service
To be eligible for the service (as defined in Article 2), Users must be individuals over 18 years old and have full legal capacity.

1.3 Creating an account
Creating a membership account on Camporo is a requirement to use the Services on the website. It is necessary to complete the registration form available on the website, providing accurate, up-to-date, and complete information.
This information will later be subject to regular updates by the user to maintain its accuracy. The User must use a valid email address and choose a username and password, and provide the following information: first name and last name. Access to the User's account is strictly confidential. In case of unauthorized use of an account or any other breach of confidentiality and security, the User must inform Camporo without delay.
Each User agrees to create only one account corresponding to their profile.
Creating an account allows the user to access the following Services:

Creation and update of the User's profile
Advertising of Land (as defined below); and
Research and contact with Users who have posted an ad

Article 2 – Terms

2.1 Rental payment
If a Camper books Land through the website, the payment is made exclusively online on the website, using a credit card in the name of the Camper.
Camporo receives 20% of the price for the bookings. The price is set by the Landowner for each property and must be paid by the Camper.
Camporo uses the secure payment service provided by Stripe. Members using the payment system acknowledge and accept Stripe’s Terms and Conditions. Camporo does not have access to confidential banking data (16-digit credit card number, expiration date, and CVV code), which are transmitted directly to the bank's server.
The Camper commits to their reservation as soon as it is "Paid" AND the Landowner has "Accepted" the request. If the Landowner "Declines" the reservation, it is canceled and the payment is refunded or fully canceled.
The recipient of the payment is the Landowner, who instructed Camporo to issue their name and invoice on their account, which is the total amount due to the Landowner after Camporo's commission is deducted, which is owed by both the Landowner and the Camper according to the established policies and bank charges. Camporo will also issue an invoice to the Camper in their name when paying the commission owed by the Camper. Automated registration systems are considered proof of the content's nature and the reservation date.
Camporo confirms the acceptance of the Camper's reservation by sending a confirmation message to the email address the Camper has provided.
Camporo reserves the right to reject or cancel any User's reservation in case of the Camper’s insolvency or in case of a failure to pay for the reservation or a dispute over the payment of a previous reservation. The information entered by the Camper at the time of entering reservation-related data is also considered. Camporo is not responsible for errors in bookings made by Users in the text fields for completing a reservation (e.g., billing address).

2.2 Cancellation of a reservation and refund conditions
Once the Landowner has "Accepted" a reservation request, both the Landowner and the Camper have the option to cancel the reservation up until the arrival day at the latest.
For the Camper, a reservation is officially canceled when the user clicks on the "Cancel" button, accessible by selecting Menu > My Trips > "Cancel", and the reservation status shows "Canceled".
For the Landowner, a reservation is officially canceled when the user clicks on the "Cancel" button, accessible by selecting Menu > My Reservations > "Cancel", and the reservation status shows "Canceled".
If the cancellation occurs before the arrival date, the payment is fully refunded to the Camper (including Camporo's commission). If the cancellation request is made after the arrival date or if the Camper does not show up, no refund will be made.

Article 3 – Use of the Website Services

3.1 Right of access to the Website
Camporo, under the Terms, grants limited, revocable, non-exclusive, non-transferable access to the personal Services. Any use of the Website contrary to this is strictly prohibited and constitutes a breach of contract. To ensure proper use of the Website, it is required that the Website be optimized for:

The latest versions of Internet Explorer, Chrome, Firefox, and Safari.
All hardware and software necessary to access the Website and use the Services are the responsibility of the User.
Camporo reserves the right to suspend, modify, replace, deny access, or delete the accounts of any User at its discretion.

3.2 User Responsibilities
Users are prohibited from:

Transmitting, posting, storing, or destroying material that violates laws and regulations on the collection, processing, or transfer of personal information;
Creating fake profiles;
Providing inaccurate information during registration or failing to update information regularly;
Distributing defamatory, abusive, obscene, offensive, violent, inciting violence, political, racist, or xenophobic content and any immoral content;
Referencing or linking to content available on the Camporo Website unless explicitly authorized;
Obtaining passwords or personal information from other Users;
Using the Website’s information, content, or data to provide information to any service considered a competitor of Camporo;
Selling, trading, or profiting from the information, content, or data of the Website or Service without Camporo's express written consent;
Deleting or editing material posted by others on the Website, especially in the context of inviting a new contact;
Disassembling, decompiling, or attempting to obtain the source code of the intellectual property used to offer all or some of the Services.

Article 4 - Use of the Website

All content on the site, including design, text, graphics, images, videos, information, logos, icons, software, audio, etc., which belong to Camporo, is the exclusive property of Camporo and is protected by intellectual property rights. Any reproduction or use of the content and services offered by Camporo without prior written permission from Camporo is strictly prohibited and will result in legal action.

Article 5 – Personal Data
All personal data provided to Camporo is collected legally and fairly. The user expressly authorizes Camporo to process the data according to the Terms and Conditions when creating an account on the website. Camporo uses cookies and log files to personalize the user experience on the website.

Article 6 – Liability
Camporo does not control the accuracy of content generated by Users and does not guarantee the accuracy of the information provided. The User is solely responsible for the data and information they provide. Camporo does not guarantee that.